Aug 31, 2026Warranty
DDR Warranty Policy
Warranty policy and process
SYD Technology (Shenzhen) CO., LTD.,Same as SYD, provides a one-year warranty for its Consumer memory module products as set forth below.
For warranty service during the warranty period, the label, which must include the model number and serial number, has to be provided to SYD with no physically damaged or missing (unidentifiable or altered by the user); the serial number has been torn or removed.
This warranty will apply if a product malfunctions due to the same cause within three months following the repair.
Attention!
This warranty does not cover any damage to this product, its external case or its packaging that results from accident, abuse, misuse, lightning, fire, water, natural or personal disaster, or any unauthorized disassembly, repair, process or modification.
The following are not covered under this warranty:
Memory modules not manufactured or produced by SYD.
SYD memory module products that were purchased as testing supplies.
Accessories, wrapping materials and refillable goods other than the memory module itself.
Damage caused by poor packaging or transportation issues during the process of sending the device for service and repair.
Product compatibility problems not resulting from any defect in SYD’s memory module.
Memory modules damaged or misused by consumers (such as not following the company product manual, using them as testing tools, or other forms of abuse.)
Memory modules that have been repaired, disassembled, modified, altered or processed without authorization from SYD.
